This Policy aims to help you understand our practices regarding the collection, use, disclosure, and retention of personal information. The confidentiality of personal information is of great importance to us, which is why we are committed to adhering to the highest ethical standards when handling all information, especially personal data.

WHO ARE WE?

Électro-Spray is a metal treatment company specializing in sandblasting and powder coating. It provides high-quality services to all types of clients across the Montérégie region.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information refers to details that can identify or be directly linked to an individual.

The personal information we collect is primarily for our human resources, payroll, and recruitment purposes. It includes:

Identification details, such as first and last name, address, email address, date of birth, phone number, social insurance number, health insurance number, sex, and gender;
Financial information, such as bank details, salary, financial institution address, and account number;
Social or family situation and emergency contact information;
Health, academic, and training information, such as medical history, education background, and professional experience.
While we mainly work with private companies, we also serve individuals. In these cases, we collect:

Identification details, such as first and last name, email address, and phone number.

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personal information from our employees and candidates through website forms, emails, phone calls, or physical submissions during:

Receiving an application or resume;
Interviews;
Hiring processes;
Enrolment in insurance programs and RRSPs.
We also collect client information through website forms, emails, phone calls, or physical submissions during their visits.

HOW DO WE USE PERSONAL INFORMATION?

We may use personal information in the following ways, either with consent or in accordance with other legal bases. In each case, we specify the reasons for use:

Recruitment;
Employee records;
Training records;
CNESST documentation;
Insurance and RRSP enrolment;
Payroll;
Client identification and contact.

WITH WHOM DO WE SHARE PERSONAL INFORMATION?

Personal information may be shared with company personnel for the purposes listed above, provided that the information is necessary for their duties. This information is used internally in a confidential and restricted manner. All company personnel with access to personal information must sign a confidentiality agreement.

The company may disclose employee personal information to external partners for the purposes listed above, such as Service Québec, Service Canada, CNESST, mutual prevention organizations, accounting firms, insurance companies, IT services, and as required by law. It should be noted that no client personal information is shared externally.

HOW LONG DO WE RETAIN PERSONAL INFORMATION?

Personal information is retained only for the duration necessary to achieve the purposes outlined in this Policy, as well as to comply with our legal obligations.

For additional information regarding the retention period of your personal information, please contact us using the details provided in the “How to Contact Us” section.

WHERE DO WE STORE PERSONAL INFORMATION AND ARE THEY TRANSFERRED OUTSIDE QUEBEC?

Personal information collected on paper is stored in secure filing cabinets. Most personal information is stored in a secure digital environment. Please note that no personal information is transferred outside Quebec.

HOW DO WE PROTECT PERSONAL INFORMATION?

The personal information we collect is stored in a secure environment using firewalls, backups, passwords, access management for authorized personnel, locked filing cabinets, and restricted access to premises.

The company periodically reviews security measures to ensure their proper application, effectiveness, and relevance considering the evolution of systems and information technologies. We collaborate with a company specializing in IT security to implement and update best practices and technological security tools.

WHAT RIGHTS DOES AN INDIVIDUAL HAVE REGARDING THEIR PERSONAL INFORMATION?

Every individual has the right to access, accuracy, rectification, delisting, anonymization, and withdrawal concerning their personal information. To exercise these rights, please contact the person responsible for protecting personal information. Their contact details can be found in the “How to Contact Us” section.

HOW TO CONTACT US?

If you have concerns, questions, requests, or complaints about the Policy or the management of your personal information, please contact the person responsible for access to information by email or phone:

Contact: Florence Thuot, Administrative Assistant and Privacy Policy Officer
Email: florence.thuot@electro-spay.com
Phone: 450-347-7887

HOW DO WE UPDATE THE POLICY?

We may collect other types of personal information in the future or change our retention techniques. We will update the Policy accordingly. We encourage you to review the Policy each time you visit the website to stay informed about how we handle personal information.

This Policy was adopted on September 8, 2023.

This Policy was last updated on January 10, 2025.